Request owner
Employees see who is handling each request.
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Facility helpdesk
Our facility helpdesk software routes each workplace request to the right facility owner, and admins can follow its status until it is closed.
01
Clear accountability
Each request has a named owner, so employees and admins know who is handling it.
02
Timely resolution
Defined timelines and automatic escalations keep requests moving until they are resolved.
03
Employees kept informed
Employees follow their request status, reopen one where needed, and rate the resolution.
04
Help in an emergency
In an emergency, employees raise an alert from the app, and security staff and admins are notified at once so help can reach them quickly.
In the app
A closer look at the facility helpdesk
Request resolved
Employees are notified the moment a request is closed.
Rate the resolution
Employees rate the work, or reopen the request if needed.
Raise alert
An alert reaches security staff and admins at once.